He lives in Montreal, Magog and St. Martin, likes good foods and wines, cooking, travelling, movies, tv series and outdoor. He plays with his iPhone and browses the Web with his enhanced Firefox on a Mac.
Posts tagged user experience
Having a mobile strategy understates the importance of mobile. It’s like having a side dish of steak. It suggests that mobile is one of many important online distribution channels, as opposed to the reality - it is the most important channel, and in fact, making a distinction between the desktop and mobile web is a mistake.
Some wonder why it takes so long to add a feature. It’s not about the dev work. The hard part is finding a clear design concept.
Rushing seems like a good way to satisfy customers. But if the concept isn’t first class, it will degrade their experience in the long run.
Being responsive to customers includes taking the time to properly consider the problem and arrive at a well-integrated solution.
New features should feel woven into the product. Not like a patch stuck on.